August 10, 2005 Bill M. Elater Marketing Director FedEx Corporation 942 South Shady Grove Road Memphis, TN 38120 Dear Mr. Elater: Subject: Word Processing Software Solution As requested, the marketing team has researched a number of word processing software solutions and has found Microsoft Word 2003 to be the best all-around software package for FedEx. Microsoft Word-2003 is the easiest word processing application in the market today in terms of ease of use. Plus it provides good support and integration …showed first 75 words of 276 total…

…showed last 75 words of 276 total…global solution, Microsoft Word can improve our office productivity by providing simple interfaces between applications. The new release even provides compatibility between desktop, PDA's, Blackberries and some cell phones. Clearly Microsoft Word-2003 is the best solution as a word processing application for Federal Express world headquarters. I have tentatively scheduled a demo for the monthly corporate board meeting on July 15. Please advise whether this date needs to be changed. Sincerely, Cathy Last-Name Software Selection Team