Introduction It has been brought to my attention that there are three issues that need dealing with in my department. As the Telecoms Manager I have produced this report. The three issues are: 1.<Tab/>Incoming calls have to wait a long time to be answered by the switchboard operators for connection to extensions whose numbers they already know. 2.<Tab/>Data communication rates are much slower than they …showed first 75 words of 1847 total…

…showed last 75 words of 1847 total…Gb hard drive stack. This machine wouldn't be cheap but the above mentioned advantages outweigh the cost. We have the technician's here that have the knowledge and skill to run such a system. Overall Recommendations ·<Tab/>The introduction of DDI (Direct Dialling In) ·<Tab/>Restriction of file size and type ·<Tab/>In-house E-mail accounts