Conflict Management Styles We examine how conflict management styles and content-specific training influence the perception of problems between employees who come into contact from the two organizations. The sample consists of 850 UN military peacekeepers on missions between 1995 and 1999. The results show that avoiding conflict management style has a negative impact while training (managing conflict, ethical dilemmas and coping with stress) has positive impact on the dynamics of inter-organizational contact. Intro The interest in this study …showed first 75 words of 2700 total…

…showed last 75 words of 2700 total…problems. To our knowledge, this study is one of the first empirical studies that investigate the inter-organizational contact between NGOs and UN peacekeepers and look at the moderating effect of content-specific training. We believe that this study might help to influence the way in which contemporary organizations leverage their external interactions (e.g. strategic alliances and cooperative networks), produce greater combined effectiveness, efficiencies in resources, and better results in implementing jointed operations in the future.