This case described how two companies actually handles and implements their ERP systems and what they went through for the implementation. The first company called Agilent Technologies had to spend $105 million in revenue and $70 million in profits to get their company to be stable. Problems originally occurred with the ERP components in Oracle's e-Business Suite 11e software. The problem made their system freeze for about one week until they were able to bring the system …showed first 75 words of 503 total…

…showed last 75 words of 503 total…cited as examples of failures in IT systems development, implementation, or management? I don't think that all companies really have the knowledge or understand what ERP systems they actually have. When something goes wrong the first thing to get blamed is the ERP systems. Management usually always believes that something is wrong with the system first and never thinks that it is the actual implementation or user of the system that could be at fault.