Organisations do not have to fully utilise Empowerment to achieve successful results. Author Neil Cogdell 20th April 2004 Summary An issue facing organisations post downsizing and delayering is how to maintain successful operations with a reduction in staff. Empowerment is one process widely used to achieve this. In order to prove empowerment does not have to be fully applied three organisations will be discussed and their successful application of empowerment will be shown. Change in the …showed first 75 words of 2947 total…

…showed last 75 words of 2947 total…online) Customer Focused Empowerment Pays at Ritz-Carlton. Available from http://www.serviceexcellence.co.uk/ritz.shtm (Accessed 7th April 2004). Virgin Mobile Website (Online). Available from http://www.virginmobile.com/mobile/media_centre/media_newsarchive.jsp (Accessed 11th April 2004) Bibliography Beardwell, I., and Holden, L., 1997. Human Resource Management 2nd ed. London; Pitman Publishing. Balogun, J., Hailey, V. H., Johnson, G., and Scholes, K., 1999. Exploring Strategic Change. Hertfordshire; Prentice Hall. Lynch. R., 1997 Corporate Strategy. London; Pitman Publishing.