1 INTRODUCTION Pacific and Orient (P&O) Ferries is one of the market leaders in cross channel travel in Europe. With more than hundred years of establishment it provides a very high standard of service to travellers from England and Europe. Headquartered in Kent, England, the company employs 4000 people with four regional offices in Belgium, France and Holland. Among P&O Ferries well known competitors are Brittany Ferries, Irish Ferries, Stena Line, Sea France, …showed first 75 words of 6727 total…

…showed last 75 words of 6727 total…Costs Less Than Linux to Operate, www.microsoft.com/windows2000/migrate/unix/tco.asp, 27 March 2004. 19.Unisys Official Website, (2004). Unisys ES7000 Server Database Server Scores Best High-End Itanium 2 Price/Performances with Oracle Database 10g, www.unisys.co.uk/about_unisys/news_a_events/06180302.htm, 28 March 2004. 20.Microsoft Corporation Official Website, (2004). Microsoft SQL Server, www.microsoft.com/sql/evaluation/features/default.asp, 29 March 2004. 21.Vnunet.com Website, P&O Throws Maintenance Costs Overboard, www.vnunet.com/News/1142017, 30 March 2004.