Systems Solution <Tab/> Malone Savings and Loan Association is a family owned and operated financial institution established in 1981. We employ approximately 200 associates and service 300+ customers. In order to maintain a competitive edge with the larger financial institutions, the management has decided to implement a "Star" customer rewards program. In an effort to incorporate this new program into our current database, a new systems program must be put into practice that will …showed first 75 words of 528 total…

…showed last 75 words of 528 total…server must able to track all transactions from the different branches and be accessible to employees as needed. <Tab/>In closing the organization will capitalize from the customer assist information, therefore increase revenue by using it as a sales tool. Management also recognizes the constraints in defining the project. Research and development of the system will be costly and time consuming but will become an effective tool in proactive customer service.