External Factors *Larger manufacturing facility *Bear Grams *Retail stores *Distribution Methods *Disney /Patents, Trademarks, and licenses *Competitors (chocolates, flowers, and greeting cards) *Small Village Teddy Bear Common *Production and Service *Made in America Planning for the future of Vermont Teddy Bear Co. Inc it is important that we consider conditions/trends in the internal environment of the company that may impact the future success of the company. These factors (conditions/trends) involve financial resources, human …showed first 75 words of 726 total…

…showed last 75 words of 726 total…measures - including alternative measures of profitability. How do we look to shareholders? 2) Customer perspective - including customer satisfaction, customer retention, and new customer acquisition. How do customers see us? 3) Internal processes - critical internal processes. What must we excel at? 4) Learning and growth perspective - identifies the infrastructure needed to create a long-term growth and improvement. How can we continue to improve and create value? Wheelen, Hunger, (2002) Strategic Management and Business Policy. Prentice Hall, 2002.