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Letter "B" » Barrett Ladd Quotes
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«Small businesses are clearly more profitable consumers than you or me going in there and buying something off the shelf.»
Author: Barrett Ladd
«I don't think you have to be a top performer to retain customers, but you need to be a good performer to satisfy customers. Customers are not going to wait around four days for you to respond to their question. Speed and accuracy are important.»
Author: Barrett Ladd
«They really have been known to be at the top with customer experience and they have fallen down recently.»
Author: Barrett Ladd
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