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Letter "G" » Greg Gianforte Quotes
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«I'm the only guy in this (on-demand) space that's not part of this dysfunctional family from Oracle,»
Author: Greg Gianforte
«If someone gets to the point where they need to send an e-mail to a customer service rep, the Web site has failed. We've realized that the 80-20 rule applies: Twenty percent of the information will answer 80 percent of the questions. That is what a Web-based customer-support system does well.»
Author: Greg Gianforte
«We know the path people take through the site. The good stuff goes to the top, and the rest falls off the bottom.»
Author: Greg Gianforte
«We're probably one of their biggest customers.»
Author: Greg Gianforte
«[Open source] has a tremendous impact on the profitability of the business.»
Author: Greg Gianforte
«The on demand delivery model is more than capable of handling mission critical functions.»
Author: Greg Gianforte
«The Oracles and SAPs of the world are truly dinosaurs. Their extinction is imminent.»
Author: Greg Gianforte
«It's a very difficult model to transition to, especially for a public company.»
Author: Greg Gianforte
«We appreciate the recognition from CRM Magazine and we will continue to extend our leadership by delivering the on demand technology, services, and expertise that our customers need to maximize the lifetime value of their customers,»
Author: Greg Gianforte
«Microsoft is late to the CRM market with 3.0, and faces significant challenges with their antiquated hosting model, channel strategy for enterprise software, and selling to the business unit, not IT. While they may have success on the low end of the market with 3.0, they will be significantly challenged in appealing to the middle market, and global 2000.»
Author: Greg Gianforte
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