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Letter "S" » Sheryl Kingstone Quotes
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«The contact center--the single most important point of contact for responding to customer needs--must become more agile, provide a consistent customer experience, and be optimized for improved performance. The Microsoft Customer Care Framework helps break down the current barriers that exist.»
Author: Sheryl Kingstone
«There's absolutely a demand for that.»
Author: Sheryl Kingstone
«The number-one criteria for staying with a software-as-a-service vendor is going to be customer service and support.»
Author: Sheryl Kingstone
«The lines are blurring between sales and marketing at many firms. Most companies want at least some basic marketing functionality.»
Author: Sheryl Kingstone
«The easier they can make their code, the more value that code has.»
Author: Sheryl Kingstone
«Premise-based equipment providers had no idea how to sell business applications.»
Author: Sheryl Kingstone
«Now we see more application vendors selling these suites.»
Author: Sheryl Kingstone
«Mobile CRM solutions are improving customer focus and putting field sales and service forces together at the center of corporate revenue responsibility. Mobile CRM is showing its real value by helping performance-driven organizations sell smarter, deliver highly personalized services, and enjoy higher levels of customer satisfaction by delivering time-critical information to field personnel, when they need it most.»
Author: Sheryl Kingstone
«And the networking complexities of five years ago are gone.»
Author: Sheryl Kingstone
«The complexity of on-premise software ? the updates and keeping it running ? can overwhelm a small business.»
Author: Sheryl Kingstone
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